Last Updated: November 04, 2025
These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "you," "your") and Craft Cart ("we," "us," "our," "Platform," "Service") governing your access to and use of the Craft Cart platform, including any content, functionality, and services offered on or through the Platform.
BY ACCESSING OR USING THE PLATFORM, YOU AGREE TO BE BOUND BY THESE TERMS AND ALL APPLICABLE LAWS AND REGULATIONS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE PLATFORM.
These Terms shall be governed by and construed in accordance with the laws of the Republic of Zimbabwe, without regard to its conflict of law provisions. This Agreement is subject to, but not limited to:
Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Harare, Zimbabwe, and you hereby irrevocably consent to the personal jurisdiction and venue of such courts.
The Platform is intended for use by:
By using the Platform, you represent and warrant that you have the legal capacity to enter into this Agreement. If you are registering on behalf of an educational institution, you represent that you have the authority to bind that institution to these Terms.
To access certain features of the Platform, you must register for an account. You agree to:
We reserve the right to suspend or terminate your account at any time for violation of these Terms, illegal activity, or any reason we deem necessary to protect the Platform or other users, with or without notice.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform for its intended educational and administrative purposes.
You agree not to:
You retain all rights to any content, data, or information you upload, submit, or otherwise make available through the Platform ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, process, adapt, publish, and display such content solely for the purpose of operating and providing the Platform services.
You are solely responsible for your User Content and the consequences of posting or publishing it. You represent and warrant that:
Educational institutions are responsible for ensuring the accuracy and legality of all student, staff, and institutional data entered into the Platform. We are not liable for decisions made based on inaccurate data provided by users.
The Platform and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof) are owned by Craft Cart, its licensors, or other providers of such material and are protected by Zimbabwean and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
The Craft Cart name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Craft Cart or its affiliates or licensors. You must not use such marks without our prior written permission.
You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Platform, except as expressly permitted in these Terms.
Access to certain features of the Platform may require payment of subscription fees. All fees are exclusive of applicable taxes (including VAT), which shall be the responsibility of the subscribing institution.
We reserve the right to modify our pricing structure at any time. Price changes will not affect your current subscription period but will apply upon renewal unless otherwise communicated.
THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or usefulness of information provided through the Platform.
TO THE FULLEST EXTENT PERMITTED BY ZIMBABWEAN LAW, CRAFT CART SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID TO Craft Cart IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
You agree to defend, indemnify, and hold harmless Craft Cart and its officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
Your use of the Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. You acknowledge that you have read and understood our Privacy Policy and agree to the collection, use, and disclosure of your information as described therein.
Educational institutions agree to comply with all applicable data protection laws when using the Platform, including obtaining necessary consents for processing student and staff personal information.
We reserve the right to modify, suspend, or discontinue any aspect of the Platform at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Platform.
We may perform scheduled or emergency maintenance that may temporarily restrict access to the Platform. We will attempt to provide advance notice of scheduled maintenance when reasonably possible.
These Terms commence on the date you first access the Platform and continue until terminated in accordance with these provisions.
You may terminate your account at any time by providing written notice to us. Upon termination, you will remain liable for all outstanding fees and obligations incurred prior to termination.
We may terminate or suspend your access to the Platform immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Platform will immediately cease.
Upon termination, we may, but are not obligated to, delete your account and User Content. We will provide reasonable opportunity to export your data before permanent deletion, subject to legal retention requirements.
In the event of any dispute arising out of or relating to these Terms, the parties agree to first attempt to resolve the dispute informally through good faith negotiations.
If informal resolution fails, disputes shall be referred to arbitration in accordance with the Arbitration Act [Chapter 7:15] of Zimbabwe. The arbitration shall be conducted in Harare, Zimbabwe, and the decision of the arbitrator shall be final and binding.
Notwithstanding the above, either party may seek injunctive relief in a court of competent jurisdiction to protect intellectual property rights or confidential information.
These Terms, together with the Privacy Policy and any other legal notices published by us on the Platform, constitute the entire agreement between you and Craft Cart concerning the Platform.
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign or transfer these Terms at any time without restriction.
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
All notices under these Terms shall be in writing and shall be deemed given when delivered personally, sent by confirmed email, or sent by registered mail to the addresses specified in your account or our contact information.
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on the Platform and updating the "Last Updated" date. Your continued use of the Platform after such changes constitutes your acceptance of the new Terms.
If you do not agree to the modified Terms, you must stop using the Platform and may terminate your account.
If you have any questions about these Terms of Service, please contact us:
Craft Cart
Email: admin@craftcart.app
Phone: +263 78 391 6321
Address: Harare, Zimbabwe
By clicking "I Agree" during registration or by using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.